FAQ
Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@cabletimetech.com.
Q: How to buy 1pc or small quantity?
You can buy online,and pay by paypal.
Q: Are you a manufacturer?
Yes, we have our own factory in Zhejiang, China.
Q: How to buy in bulk?
1.There is MOQ for each SKU.And you can get New Discount.
2.You need to submit form on the website
3.Our sale manager will contact you immdiately.They will give you MOQ,and Discount price and logistic information
4.You can discuss with us and become a Distributor or Agency for long term.You can get much more Discount for suppoting selling and other terms.
Q: How long will you receive the goods??
1.Online stock product,we will send goods with 7 work days.
2.If we send goods by air or express logistics way,it will take 3-10 work days to receive goods ( Exclude custom clearance ).
3.If we send goods by Sea, normally it will take 15-45 days according to sea shipping company and Country.
Q: How to send goods to you?
1.By air or By Express( including DHL,FEDEX,UPS,TNT,CHINA POST), For Bulk quantity,Freight will be discussed and confirm.
2.By Sea,If you do not need goods urgently or save shipping cost, Sea shipment way is proir after discussion.We co-operate with many worldword shipping Company ( CMA,MAERSK,EVERGREEN,MSC, COSCO etc).
Q: How long is product warranty peroid?
1.Our products come with 2-year manufacturer's warranty.
2.If return or satisfied, pls reference to " Return" terms or 3rt platform terms
3.For bulk quantity , pls contact our sales manager or Service , they will give you prompt